Leadership

There are many qualities that influence the effectiveness of a leader, and the range of books and graduate courses and media attention addressing these qualities continues to grow.  But even if leaders are humble, or servants are empathetic or realistic or whatever other great personal qualities they may have, the success of their leadership ultimately depends on none of these things - it depends on the quality of the decisions they make for their organization. 

Consistently making good decisions – or, conversely, avoiding catastrophic ones – is hard enough for an individual.  Making decisions that impact large numbers of other people and their families is even more daunting.  This short seminar on the challenges that leaders face is a fixed feature of a number of leadership training programs in various organizations.  It isn’t possible to learn how to be a good decision maker in a short time, but, as with many other endeavors in life, it definitely is both possible and useful to learn what both research and practice have shown to be  some of the most common threats to making and implementing quality decisions as a leader. 

A note on seminar tailoring:  Clients can propose variations or combinations of the seminar topics and / or timing shown here.  Clients can request tailoring of seminars to focus on particular risks or decision issues facing their unit or organization.  Seminars still work well with adjusted timing; for example, the three-day seminars can be spread over a week to free up selected mornings or afternoons for other organization activities.  The use of software can be increased or eliminated altogether in these seminars.


Course Outline: Leadership - Making Decisions for Others

Day 1 (Half Day / 4 Hours)

Decisions

Challenge: Leaders are venerated for confidence & speed

The real world:

Complexity

Uncertainty

Challenges

Cognitive biases

Motivational biases

Noise

Why?

Is there a theme?

Insights to common causes

“Cognitive load”

Energy & Stress

Implications

Personal

Positional

Organizational

Helps

Managing energy

Clarity of thought

Point of view

Chess or gardening?

Leaders & decisions:

What do leaders “do”